Legal Agreement

End User License Agreement (EULA) & Terms of Service

Last Updated: November 6, 2026 • Applies to all Bitrix24 Marketplace installations

1. Acceptance of Terms

By installing, integrating, or accessing the KEEN Property Listing ("Application") from the Bitrix24 Market, you ("Licensee" or "User") agree to be bound by this End User License Agreement ("EULA") and Terms of Service. If you are accepting on behalf of a company, you represent that you have the authority to bind such entity to these terms.

2. License Grant & Scope of Use

Subject to your compliance with this agreement, Keen Enterprises LLC grants you a limited, non-exclusive, non-transferable, revocable license to install and execute the Application within your designated Bitrix24 account.

  • You may utilize the Application to manage real estate listings, map CRM fields, and automate leads.
  • You may link the Application to third-party portals (e.g. Bayut, Property Finder) for which you maintain valid commercial licenses.
  • You may not modify, decompile, reverse-engineer, or distribute copies of the Application source code.

3. Account Registration & Administrator Responsibilities

Certain features of the Application require authentication with an authorized Work Email and Password. The designated Administrator is responsible for:

  • Maintaining the confidentiality of account passwords and OAuth application credentials.
  • Controlling user roles (Admins, Supervisors, Senior Agents, and Agents) within the company.
  • Ensuring that property listings comply with UAE RERA, Trakheesi, or applicable regulatory permit standards.

4. Bitrix24 Market & Subscription Terms

The Application provides a 1-month free trial with full feature access starting upon initial installation. After the 1-month trial period concludes, continued usage requires an annual subscription of $1,500 USD per year.

If the Application is installed under the Bitrix24 Market Plus subscription program, your license to use the Application is contingent upon maintaining an active Bitrix24 Market Plus subscription with Bitrix, Inc. or your authorized Bitrix24 partner.

Discontinuation of your subscription or uninstallation of the Application terminates the license immediately.

5. Disclaimers & Limitation of Liability

The Application is provided on an "AS IS" and "AS AVAILABLE" basis. While we strive for 99.9% uptime and dependable API syncing:

  • We are not liable for listing rejections, permit expirations, or delays resulting from third-party portal APIs (Bayut, Property Finder).
  • We are not responsible for scheduled maintenance, downtime, or network failures originating within the Bitrix24 Cloud infrastructure.
  • To the maximum extent permitted by law, our cumulative liability shall not exceed the total fees paid by you for the Application in the preceding 12 months.

6. Termination

This agreement remains effective until terminated by either party. You may terminate at any time by uninstalling the Application from your Bitrix24 account. Upon uninstallation, all active OAuth tokens will be automatically severed, and you must cease using the Application interface.

7. Governing Law & Support

This Agreement shall be governed by and construed in accordance with the laws applicable in the Emirate of Dubai, United Arab Emirates. For legal questions, technical support, or SLA inquiries, please contact:

Keen Enterprises Support & Legal Department

Email: apps@keenenter.com

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