Privacy Policy
Effective Date: January 1, 2026 • Last Updated: November 6, 2026
1. Overview & Commitment
This Privacy Policy governs the manner in which Keen Enterprises LLC ("we", "us", "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the KEEN Property Listing application and its integration for the Bitrix24 Marketplace.
We respect your privacy and are committed to protecting the confidential business data, property listings, and client contacts synchronized through your Bitrix24 account.
2. Information We Collect
A. Account & Registration Data:
When you create an account or link your Bitrix24 account, we collect your name, work email address, company name, telephone number, and hashed password.
B. Bitrix24 Account & OAuth Information:
Upon application installation through the Bitrix24 Market, we receive authorization credentials including your Bitrix24 account address (e.g. company.bitrix24.com), the persistent Bitrix24 member_id, temporary OAuth access tokens, and refresh tokens.
C. CRM & Listing Data:
To perform core functions, the application synchronizes property records, CRM dynamic items, lead titles, lead sources (Bayut, Property Finder), and broker activities strictly within the authorized CRM scopes granted by the Bitrix24 account administrator.
3. How We Use Collected Information
- To synchronize property listings between Bitrix24 CRM and external real estate portals (Bayut, Property Finder).
- To track incoming lead sources, assign responsible agents, and generate performance analytics.
- To generate downloadable PDF sales brochures and branded marketing materials.
- To provide technical assistance, bug fixes, and respond to support inquiries.
- To authenticate authorized employees and ensure role-based access control.
4. Data Security & Storage
We implement industry-standard technical and organizational security measures to protect your data:
- Encryption in Transit: All data transmitted between your browser, Bitrix24 servers, and our API is encrypted using Modern TLS 1.3 / HTTPS.
- Encryption at Rest: OAuth tokens, API secrets, and sensitive credentials are encrypted using AES-256 before storage in our database.
- No Third-Party Sale: We never sell, lease, or monetize your company data, client details, or CRM records to advertisers or third parties.
5. Application Uninstallation & Data Deletion
You have full control over the application's lifecycle in your Bitrix24 account:
When you uninstall the application from your Bitrix24 account, Bitrix24 dispatches an ONAPPUNINSTALL webhook to our server. Upon receipt, your Bitrix24 account’s OAuth access tokens are immediately revoked and invalidated.
If you wish to have all stored data, property archives, and company accounts permanently purged from our infrastructure, you may submit a deletion request to apps@keenenter.com. Requests are completed within 30 calendar days.
6. Contact & Data Protection Officer
If you have questions regarding this Privacy Policy, your rights under GDPR or local real estate data regulations, please reach out to:
Keen Enterprises LLC — Data Protection & Support
Email: apps@keenenter.com
Website: https://keenenter.com